bully4u Privacy Policy — How We Handle Your Data

1 Overview

bully4u is committed to protecting the privacy of its users. This Privacy Policy explains in clear terms how we collect, use, store and protect your personal information when you use the bully4u sports betting platform — whether through the website at bully4u.pro, the mobile app, or any related service.

When you register for an account, make a deposit using JazzCash or Easypaisa, place a bet on a cricket or PSL match, or simply browse the platform, you are sharing information with us. This policy tells you exactly what happens to that information and why.

By using bully4u, you acknowledge that you have read and understood this Privacy Policy. It should be read alongside the Terms and Conditions, which govern use of the platform overall. If you have questions about anything in this policy, the support team is reachable at the contact details at the bottom of this page.

2 Data We Collect

bully4u collects personal information in two ways: information you provide directly when registering or using the platform, and information gathered automatically as part of normal platform operation.

Information you provide:

• Full legal name (as it appears on your CNIC)
• Date of birth (for age verification — 18+ requirement)
• Email address and mobile number
• CNIC number and a copy of your CNIC when identity verification is requested
• Payment account details — JazzCash wallet number, Easypaisa account, Raast-linked bank account, card details or other payment methods you register
• Address details where required for verification purposes
• Any correspondence you send to the support team

Information collected automatically:

• Device type, operating system and browser information
• IP address and approximate geographic location
• Session data — login times, pages visited, time spent on each section
• Betting activity — markets selected, stakes, bet outcomes and history
• Deposit and withdrawal transaction records
• Cookie and tracking data (see the Cookies section below)

3 Why We Collect It

Every piece of data bully4u collects has a specific purpose. We do not collect information speculatively or store data we do not need. The primary reasons we process your personal information are:

• Account registration and management: Your name, email and contact details are needed to create and maintain your account, send account notifications and allow you to log in securely.
• Age and identity verification: We are required to verify that all users are aged 18 or above. CNIC-based verification serves this purpose and also protects against fraudulent account creation.
• Payment processing: Your JazzCash, Easypaisa, Raast or bank account details are required to process deposits and withdrawals in PKR. The name-match policy means payment details must correspond to your account name.
• Betting services: Your bet history and account activity are stored to provide the betting service, settle bets correctly and handle any disputes that may arise.
• Platform security: IP addresses, device data and session information help us detect unusual account activity, prevent unauthorised access and protect against fraud.
• Customer support: When you contact the support team, your account details and correspondence are used to resolve your query accurately and efficiently.
• Responsible gaming: Betting activity data supports the responsible gaming tools on the platform, including deposit limit monitoring and self-exclusion enforcement.
• Platform improvement: Aggregated, anonymised usage data helps us understand how the platform is being used and where improvements would be most useful.

4 Payment Data & PKR Transactions

Payment data is treated with an additional layer of care at bully4u. When you deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through the respective payment provider's own secure infrastructure. bully 4u receives confirmation of payment and the associated account reference — we do not store your full card number, JazzCash PIN, Easypaisa MPIN or any other authentication credentials used during the transaction.

What bully4u does retain is the payment method type, the last few digits of the account reference (for your own identification purposes when viewing transaction history), the PKR amount and the timestamp of each transaction. This is the minimum necessary to maintain your account balance accurately and to process withdrawal requests back to the correct account.

• Full card numbers and wallet PINs are never stored on bully4u servers.
• Payment processing is handled by the respective provider — JazzCash, Easypaisa, your bank — under their own security standards.
• Transaction records are retained for as long as your account is active and for a period after closure, as described in the Data Retention section.
• The same-source withdrawal policy means your payment details on record are also used to process outgoing payments back to you — protecting against fraudulent withdrawal attempts by third parties.

5 Data Sharing

bully4u does not sell, rent or trade your personal data. Data is shared only with third parties that are directly necessary to operate the platform — and only to the extent required for that specific purpose. The categories of third party who may receive your data are:

• Payment processors: JazzCash, Easypaisa, Raast and partner banks receive the minimum transaction data required to process your deposits and withdrawals.
• Identity verification services: If CNIC verification is processed through a third-party verification provider, that provider receives only the documents and data necessary to complete the check.
• Technology and hosting providers: The infrastructure that runs the bully4u platform — servers, databases, content delivery — is provided by third-party technology companies. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Customer support tools: Support ticket systems used by the bully4u support team may store your correspondence and account reference. These tools are selected for their security standards.

In all cases, data shared with third parties is subject to contractual restrictions that prohibit them from using it for any purpose beyond the service they are providing to bully4u. We do not share betting history or account activity with advertisers, marketing platforms or data analytics companies for commercial profiling purposes.

6 Data Retention

bully4u retains your personal data for as long as your account is active. Once an account is closed — whether at your request or for any other reason — the following retention periods apply:

• Transaction and betting records: Retained for a minimum of five years after the last transaction on the account. This is standard practice for financial record-keeping purposes.
• Identity verification documents: Retained for a minimum of five years after account closure, consistent with anti-fraud and financial record requirements.
• Support correspondence: Retained for up to three years after the last interaction, allowing reference to prior communications if disputes arise.
• Session and device logs: Typically retained for up to 12 months, after which they are deleted or anonymised.
• Self-exclusion records: Retained indefinitely to prevent re-registration during an exclusion period and to honour any permanent self-exclusion requests.

After the applicable retention period, data is securely deleted or irreversibly anonymised. Anonymised, aggregated data — which cannot be traced back to any individual — may be retained indefinitely for platform analytics and improvement purposes.

7 Security Measures

bully4u takes the security of your personal data seriously. The platform uses a combination of technical and operational measures to protect your information against unauthorised access, loss or misuse.

• All data transmitted between your device and bully4u is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using one-way cryptographic hashing — bully4u staff cannot view your plain-text password.
• Access to user data within the bully4u organisation is restricted on a need-to-know basis. Not all staff can access personal data — only those whose role requires it.
• Suspicious login attempts trigger automated security responses, including temporary account locks and alerts to the registered email or mobile number.
• Payment data is not stored on bully4u servers in full — see the Payment Data section above for details.

While bully4u implements these measures diligently, no internet-based platform can guarantee absolute security. You play an important role in keeping your account safe: use a strong, unique password, do not share your login credentials and contact support immediately if you notice unexpected activity on your account.

8 Cookies & Tracking

bully4u uses cookies and similar tracking technologies to make the platform work correctly and to understand how users navigate the site. A cookie is a small text file stored on your device when you visit the platform. Here is how we use them:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your preferences and ensure pages load correctly. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand which pages are visited most, how users move through the platform and where technical issues occur. This data is aggregated and does not identify individual users.
• Security cookies: Help detect and prevent bot activity, brute-force login attempts and fraudulent transactions.

bully4u does not use cookies to deliver third-party advertising or to build a profile of your interests for commercial sale to advertisers. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect platform functionality, including the ability to stay logged in.

9 Your Rights

As a bully4u user, you have specific rights regarding your personal data. These are described below. To exercise any of these rights, contact the support team with your account details and the specific request. Requests are typically processed within 30 days.

10 Minors

bully4u is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the account registration process, and accounts where the user is found to be under 18 are closed immediately upon discovery.

If you have reason to believe that a minor has registered on the platform or that their data has been collected, please contact the support team immediately. bully4u will investigate promptly and delete any data collected from an underage user.

Parents and guardians are encouraged to use device-level parental controls and monitor platform usage on shared devices. The responsible gaming tools — including self-exclusion and deposit limits — are available to all adult users who want to manage their own activity.

11 Policy Updates

bully4u may update this Privacy Policy from time to time to reflect changes in how the platform operates, new services we offer or changes in applicable requirements. When material changes are made, registered users will be notified via the email address on their account or through an in-platform notification before the changes take effect.

The "Last updated" date at the top of this page always reflects the current version. Minor clarifications that do not materially affect how your data is handled may be made without specific notification — we recommend checking this page periodically.

Continuing to use the bully4u platform after an updated Privacy Policy has been communicated and taken effect constitutes your acceptance of the revised policy. If you do not agree with an update, you may contact support to close your account before the changes take effect.

12 Contact

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your information has been handled, please reach out to the bully4u support team:

• Email: [email protected] (display only — please use the in-platform support chat for fastest response)
• Support: Available through the Help section within your bully4u account
• FAQ: Many common privacy questions are answered on the FAQ page

When contacting us about a data request, please include your registered email address and a brief description of your request. Identity verification may be required before certain requests can be fulfilled — this is to ensure that data is only shared with the person it belongs to.